Job Description:

• Maintain effective communications with relevant personnel at all levels.
• Identify and delegate responsibilities to staff to ensure objectives are met through excellent service.
• To ensure utilization of resources to maximize performance in outlets.
• Handle guest and staff complaints in a courteous and effective manner
• Responsible for performance management system in the outlet
• Responsible for advising staff on monthly departmental targets.
• Maintain and update SOPs.
• Oversee the overall operational activities of the outlet.
• Handle guest and staff complaints in a courteous and effective manner
• Exceed standards in safety and cleanliness through management of restaurant.
• Manage Food & Beverage operations while promoting company’s culture and value. *
• Lead, train and develop staff in outlet to maximise performance.
• Ensure that service team adheres and comply to company’s policies and procedures.
• Manage administrational duties such as keeping track of absenteeism and medical leaves of staff (in PAYBOY).
• Reviewing operational challenges to identify issues obstructing performance.
• Monitor and maintain the operating systems of the outlet.
• To maintain a sound knowledge of the menu and presentation standards for food and drinks.
• Monitor budget to control expenses in the outlet.
• Ensuring that the handover, closing and opening procedures are completed in each shift.
• Provide cost reduction strategies to manage the outlet’s expenditure.
• To prepare and oversee duty rosters.
• Ensure that there is sufficient petty cash in the outlet.
• Ensure all operational activities adhere to relevant legislations, health and safety regulations and licencing
• Carry out any other duties as per Area Manager (F&B) / Director (Singapore), F&B
• Managing ERP related tasks and responsibilities as required in the role.

Job Requirements:

• Interest in wine & service would be an added advantage
• Prior experience in Food & Beverage is required (Minimum 5 years)
• Able to use and manage outlet’s operating system
• Leadership skills
• Attention to detail and able to lead a team
• Able to execute, check / control procedure to detect inconsistencies in check handling and/or ordering
• Able to conduct inventories
• Able to give specific instructions and executed tasks as assigned
• Able to settle any guest transaction via Food & Beverage Operational System (POS)

Job Description:

• Maintain effective communications with relevant personnel at all levels.
• Identify and delegate responsibilities to staff to ensure objectives are met through excellent service.
• Creating a positive guest experience and a positive work experience for employees
• Managing the restaurant in the absence of the Restaurant Manager
• Handle guest and staff complaints in a courteous and effective manner
• Exceed standards in safety and cleanliness through management of the restaurant.
• Manage Food & Beverage operations while promoting company’s culture and values.
• Lead, train and develop staff in outlet to maximise performance.
• Ensure that the service team adheres and comply to company’s policies and procedures.
• Suggest new company policies and procedures for the outlet.
• Reviewing operational challenges to identify issues obstructing performance.
• Develop and update product knowledge and accurately deliver it to staff.
• Monitor and maintain the operating systems of the outlet.
• Ensuring that the handover, closing and opening procedures are completed in each shift.
• To maintain a sound knowledge of the menu and presentation standards for food and drinks.
• Managing ERP related tasks and responsibilities as required in the role.
• Carry out any other duties as per reporting manager and Area Manager (F&B).

Job Requirements:

• Interest in wine & service would be an added advantage.
• Prior experience in Food & Beverage is required (Minimum 4 years)
• Able to use and manage outlet’s operating system.
• Leadership skills
• Attention to detail and able to lead a team.
• Able to execute, check / control procedure to detect inconsistencies in check handling and ordering.
• Able to conduct inventories.
• Able to give specific instructions and executed tasks as assigned.
• Able to settle any guest transaction via Food & Beverage Operational System (POS)

Job Description:

• Maintain effective communications with relevant personnel at all levels.
• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required.
• Recommends and suggests specialties to guest, up sells whenever possible.
• Responsible for all ordering, inventory, stationery and stocks for daily use in outlet
• Ensure tables, glass and cutleries are clean and free of damage.
• Ensure service stations are clean.
• Presents bill upon request and processes payment.
• Train staff in the outlet.
• Ensure that service team adheres and comply to company’s policies and procedures.
• Submit relevant reports to manager.
• Assist in developing the team’s understanding of customer service and to anticipate customer needs.
• Handle customer complaints and feedback.
• Ensuring that the handover, closing and opening procedures are completed in each shift.
• Conduct monthly inventory checks on all operating equipment and supplies.
• Ensure the cleanliness of the outlet is maintained throughout.
• To maintain a sound knowledge of the menu and presentation standards for food and drinks.
• Carry out any other duties as per reporting manger and Area Manager (F&B)
• Managing ERP related tasks and responsibilities as required in the role.

Job Requirements:

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and enjoy interactions with customers
• Time and task management skills
• Leadership skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Hospitality minded and guest focused
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Job Description:

• To greet guest upon arrival
• Ensure product knowledge is understood and applied
• Providing responsive and courteous service to customers through excellent service
• Interacting with guest to provide recommendations on food menu and to upsell food and drinks
• Ensure overall cleanliness of the floor, tables and outlets
• Responsible for collection of payments from customers
• Assist in the opening and closing procedures of the outlet
• Attention to detail and able to work well in a team
• Setting of table and taking orders in the outlet
• Check on customers and their meals
• Handle basic customer complaints
• Ensure that food and beverage orders are arrived in a timely manner
• To learn and have a sound knowledge of the menu and presentation standards.
• Collects supplies from stores and ensures all side-stations are correctly stocked, tidy and clean
• Carry out any other duties as per reporting manger and Area Managers (F&B)
• Managing ERP related tasks and responsibilities as required in the role

Job Requirements:

• No experience required as training will be provided
• Prior experience in Food & Beverage/Hospitality is preferred
• Proactive and enjoy interactions with customers
• Customer orientated
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Job Description:

• Ensure that the latest SOPs provided are followed in the outlet
• Maintains a high standards of food production
• Responsible for hygiene and sanitation of respective outlet
• Responsible for administrative handling of respective outlet
• Checks food preparation, quality and quantity
• Informs area chefs about complaints, improvements to be made
• Filling out attendance record, preparing work schedule and vacation planning for kitchen chefs
• Managing ERP related tasks and responsibilities as required in the role
• Responsible for staff evaluation, succession and training plan
• Responsible for staff grooming and hygiene
• Understand the job responsibilities of coworkers
• Able to train and push the learning curve for coworkers to grow professionally
• Approve and “polish” dishes before they reach the customers
• Plan orders / maintenance of equipment accordingly
• Ensure all operational activities adhere to relevant legislations, health and safety regulations and licensing conditions
• Checks spoilage and return of usable items
• Control food requisitions (ordering, receiving and quality checks on products)
• Oversees the overall operational activities of the kitchen
• Ensure constant communication with Area Manager
• Responsible for updating area chefs on outlet performance and plans
• Carry out any other culinary duties as per Area Chef and above.

Job Requirements:

• Prior management experience in the Food & Beverage industry
• Motivational, leadership and management skills is a must
• Creative in food preparation, presentation
• Customer focused
• Knows local market trends
• Able to communicate well with all levels of society
• Able to apply hygiene & sanitation standards
• Able to set up measurement controls related to quality, preparation and presentation for consistent delivery
• Openness to explore all techniques and ingredients

Job Description:

• Ensure that the latest SOPs provided are followed in the outlet
• Keep high standard and quality in food preparation and presentation
• Responsible for hygiene and sanitation of respective outlet
• Responsible for administrative handling of respective outlet
• Checks food preparation, quality and quantity
• Informs chefs about complaints and improvements to be made
• Filling out attendance record, preparing work schedule and vacation planning for kitchen chefs
• Check and maintain high standard of cleanliness and grooming within the outlet
• Managing ERP related tasks and responsibilities as required
• Ensure that chefs have necessary culinary certifications.
• Safeguards and handles all restaurant property as per set standards of the restaurant.
• Plan orders of equipment or ingredients according to identified shortages
• Ensure all operational activities adhere to relevant legislations, health and safety regulations and licensing conditions
• Resolve possible disputes within the kitchen and report any unresolved issues to the management
• Maintain a positive and professional approach with co-workers and customers
• Control food requisitions (ordering, receiving and quality checks on products)
• Checks spoilage and return of usable items
• Understand the job responsibilities of coworkers
• Ability to train new staff on kitchen techniques, sanitation, maintaining of equipment
• Oversees the overall operational activities of the kitchen
• Carry out any other culinary duties as per reporting manager and above.

Job Requirements:

• Prior experience in the Food & Beverage industry
• Motivational skills
• Leadership and management skills
• Creative in food preparation, presentation
• Customer focused
• Knows local market trends
• Able to communicate well with all levels of society
• Able to apply and maintain high level of hygiene & sanitation standards
• High level of accuracy and consistency (taste, produce, presentation)
• Excellent knowledge of raw food products and its handling
• Openness to explore all techniques and ingredients

Job Description:

• Maintain a positive and professional approach with co-workers and customers
• Promote good team spirit
• Prepare ingredients according to the latest SOP provided
• Maintaining grooming standard as per Company guidelines
• Check spoilage and return of usable items
• Assist other kitchen staff as the need arises
• Resolve possible disputes within the kitchen and report any unresolved issues to the management
• Control cleanliness and sanitation of outlet
• Keeps high standard and quality in food preparation and presentation
• Ability to train new staff on kitchen techniques, sanitation, maintaining of equipment
• Control food requisitions (ordering, receiving and quality checks on products)
• Carry out any other culinary duties as per reporting manager and above.

Job Requirements:

• Prior experience in the Food & Beverage industry
• Able to set up measurements for consistent product
• Good personal hygiene
• Able to train and motivate
• High level of accuracy and consistency (taste, produce, presentation)
• Excellent knowledge of raw food products and its handling
• Openness to explore all techniques and ingredients

Job Description:

• Maintain a positive and professional approach with co-workers and customers
• Check spoilage / quality
• Ensure that working areas are always kept clean and tidy
• Promote good team spirit
• Responsible for cleanliness and sanitation of his section. Cleans oven, stores, fridge’s, kitchen equipment
• Prepare ingredients according to the latest SOP provided
• Learn all kitchen techniques (knife handling, cleaning, peeling and cutting etc.)
• Collect storeroom items according to the requisitions
• Learn about cleanliness and sanitation
• Maintaining grooming standard as per Company guidelines
• Carry out any other culinary duties as per reporting manager and above.

Job Requirements:

• Prior experience would be an advantage
• Able to deliver consistent produce
• Good personal hygiene
• Good knowledge of kitchen equipment and utensils, their safe use and maintenance would be an advantage
• Work with precision
• Openness to explore all techniques and ingredients

Job Description:

• Manage operational activities in the store
• Expand and develop on company’s product knowledge
• Handle customer, staff complaints and feedback
• Ensure that the sales goal is clear and achievable by staff
• Proficient in the store’s operational system
• Ensure overall cleanliness of the retail store
• Oversee closing and opening procedures of the store
• Manage administrational duties such as keeping track of absenteeism and medical leaves of staff (in PAYBOY)
• Reviewing operational challenges to identify issues obstructing performance
• Ensure all operational activities adhere to relevant legislations, health and safety regulations and licencing conditions
• Responsible for ordering monthly stationary for the store
• Ensure that retail team adheres and comply to company’s policies and procedures
• Record order and issue invoice using standard invoice number set by HQ’s Account Department.
• Prepare weekly roster for retail employees in the store
• Responsible for weekly wine order
• Arrange delivery of club member’s birthday wine on a monthly basis
• Prepare monthly item movement history report and corporate customer purchase summaries
• Responsible for wine stock take
• Ensure cash and security policies, administration, and financial procedures are adhered to, with relevant and accurate data being delivered on time
• Liaise with neighbourhood restaurants and pubs for new business opportunities
• Adhere to store’s operational requirements by scheduling and assigning employees to improve on sales results
• Managing ERP related tasks and responsibilities as required in the role
• Carry out any other retail duties as per reporting manager and Director (Singapore), F&B Wine / Retail

Job Requirements:

• 2 to 4 years of prior experience in the role
• Strong leadership and organisational skills
• Strong written and oral communication skills for managing business
• Ability to follow instruction and deliver quality results
• Experience in effectively managing a sales team
• Ability to use Microsoft Office and retail operational system
• Sound knowledge in wine
• Sound knowledge on retail products
• Proficient in English
• Ability to work flexible hours, on the weekends and holidays

Job Description:

• To greet the customers upon their arrival
• Assist customers with their wine selection
• Continue to expand on the company’s product knowledge
• Ensure that payments are processed correctly
• Advertising and promoting the wines in the store
• Report and record customer complaints to superiors
• Ensure overall cleanliness of the retail store
• Oversee closing and opening procedures of the store
• Process customer purchase in the store
• Record order and issue invoice using standard invoice number set by HQ’s Account Department.
• Sort daily receipts per category
• Prepare weekly roster for retail employees in the store
• Responsible for weekly wine order
• Arrange delivery of club member’s birthday wine on a monthly basis
• Prepare monthly food product analysis, monthly item movement history report and corporate customer purchase summaries
• Responsible for daily stock count
• Responsible for ordering monthly stationary for the store
• Ensure cash and security policies, administration, and financial procedures are adhered to, with relevant and accurate data being delivered on time
• Liaise with neighbourhood restaurants and pubs for new business opportunities
• Adhere to store’s operational requirements by scheduling and assigning employees to improve on sales results
• Managing ERP related tasks and responsibilities as required in the role
• Carry out any other retail duties as per reporting manager and Area Manager (Retail)

Job Requirements:

• 2 to 4 years of prior experience in the role
• Strong leadership and organisational skills
• Strong written and oral communication skills for managing business
• Ability to follow instruction and deliver quality results
• Experience in effectively managing a sales team
• Ability to use Microsoft Office and retail operational system
• Sound knowledge in wine
• Sound knowledge on retail products
• Proficient in English
• Ability to work flexible hours, on the weekends and holidays

Job Description:

• To greet the customers upon their arrival
• Assist customers with their wine selection
• Understand company’s product knowledge
• Ensure that payments are processed correctly
• Advertising wines, by handing customers wine catalogues
• Report customer complaints to superiors
• Ensure overall cleanliness of the retail store
• To monitor the cash float
• Understand the store’s operational system
• To understand and learn the store’s closing and opening procedures
• Preparation of daily sales report
• Assist in placing wine orders
• Conduct stocktake in retail store
• Assisting in organising the merchandise display in the store
• To submit new customer database to the store manager
• Managing ERP related tasks and responsibilities as required in the role
• Carry out any other retail duties as per reporting manager and Area Manager (Retail)

Job Requirements:

• Interest in wine
• Sound knowledge of banking policies and procedures
• Sound knowledge of inventory techniques
• Experience in organising data and reports
• Basic understanding of sales principles and customer service practices
• Basic computer knowledge and familiarity with electronic equipment